FAQs

FREQUENTLY ASKED QUESTIONS

Find Some Of Our Commonly Asked Questions Here.

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GETTING STARTED

 

Q: How Do I Order?

Q: How Many Channels Are There?

Q: Can I Use It Anywhere?

Q: What is IPTV?

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2

HOW TO INSTALL THE GENZEE TV APP?

 

Amazon Fire Stick Or Fire TV

Android Devices

Windows PC Or Laptop

iMac or MacBook

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HOW DO I LOG IN TO THE GENZEE TV APP FOR THE FIRST TIME


Q: What is My Username And Password To Log In To The GenzeeTV App?

Q: It Asks Me For A Pin Number To Log In To The GenzeeTV App?

Q: Where is the Parental Code?

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How Are My Payments Made Each Month And How Do I Pay After My Free 48 Trial Has Ended?

 

Q: How Do I Pay After My Free 48 Trial Has Ended?

Q: How Is My All Access Payment Renewed Each Month?

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PAYMENTS AND ABOUT MONTHLY ALL ACCESS PASS

 

Q: What Payment Methods Do You Accept?

Q: Is There A Contract?

Q: Is There A Credit Check?

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3

COMPATIBLE DEVICES

 

Q: What Devices Does The GenzeeTV App Work On?

Q: How Many Devices Can I Use?

Q: Can A Friend Use My Account?

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WHY CHOOSE IPTV?


Why Choose IPTV?

Choosing An IPTV Subscription

Ordering An IPTV Service Through GenzeeTV

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ERROR CODE

 

What Do I Do If I Am Receiving An Error Code?

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HOW TO NAVIGATE THE GENZEE TV APP?

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INTERNET SPEED

 

What Internet Speed Is Recommended For Genzee TV?

What Does It Mean When I See "No Video Input"?

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PARENTAL CODES

 

How Do I Put In My Pin For The Parental Codes?

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Disclaimer: The legality of watching any paid premium channels without a valid subscription or license from a valid provider is dependent upon your country, this product violates no laws through valid intended use of this product or service subscriptions and we accept no responsibility for misuse. We do not own, run, maintain or have access to the servers or the channels and content provided. Genzeetv does not stream any of the live ip channels, all channels are third party links available directly on the internet. Genzeetv has no association with any of the ip channels shown or any other products in conjunction with that content. Genzeetv links you with the largest collection of online news, sports, spanish, indian foreign etc. Ip channels and videos from all over the world, that are available on the web. As per our knowledge, all channels provided by the server sellers abide by all relevant countries copyright laws and any copyright issues must be taken up directly with the server owners, genzeetv does not take any liability as to what is aired on the servers and genzeetv has zero control over the servers, the streams, the channels, and content. Server owners have the right to add and remove any channels or content they so choose or see fit. If you do not agree with this, then this service is not for you…